Frequently Asked Questions
How do readings work?
Type your question, enter the command phrase in the intention field, then hold the Sun Stone. Ollin uses AI to generate a unique transmission tuned to your question. Every reading is different.
How many free readings do I get?
You receive a limited number of free readings each day. When your daily readings are used up, you can purchase additional readings or upgrade to unlimited access.
How do I remove ads?
Purchase the Unlimited Access upgrade from within the app. This is a one-time purchase that gives you lifetime unlimited readings and permanently removes all advertisements.
How do I restore my purchase?
If you've previously purchased Unlimited Access and need to restore it (for example, on a new device), open the app's settings and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.
Is Ollin Tuner safe for kids?
Yes. The app is rated for ages 4 and up. All readings are positive, encouraging, and family-friendly. There is no scary, violent, romantic, or adult-themed content.
Does the app collect my data?
No personal data is collected or stored by us. Your questions are sent to an AI service to generate readings but are not saved. Ads shown in the free version may collect device data through Google AdMob. See our Privacy Policy for full details.
The app isn't working properly. What should I do?
Try closing and reopening the app. If the issue persists, make sure your device is connected to the internet (required for readings) and that you're running the latest version of the app. If the problem continues, contact us below.
Contact Us
Still need help? Send us an email and we'll get back to you.